Best Price Guarantee

We Price Match

You can claim a refund for the difference if you happen to find your reservation cheaper on another website.

Just remember to contact us after booking with us and at least 24 hours before your check-in date. You’ll need to provide us with the link to the other offer and it must be online and available when we check.

We Price Match checklist

  • The other offer must be for the same property and accommodation type.
  • The other offer must be for the same check in and check out dates.
  • The other offer must have the same cancellation policy and conditions.

When can’t you make a claim?

  • If the other offer is on a website that doesn’t reveal the property or accommodation type you’ll be staying in until after booking.
  • If the other offer is part of a loyalty or rewards programme.
  • If the other offer is a special promotion or deal.

Found your booking cheaper elsewhere?

  • Look for Found this room cheaper elsewhere? on your confirmation page or in View all bookings.
  • No account? Log in with your booking number and pin.
  • You can also contact our Customer Care team.